If you're a new customer, we will ship your Liker, Lover, or KING crate package on either the 1st or the 9th of each month. Whichever date is closer. For existing orders, all boxes will ship on the 1st of the month. For Pan Dulce customers, we aim to ship between the 7-8th of each month. We send tracking numbers to the email on file once the packages depart our warehouse.
You place an order before our cut off date (The 1st or the 9th) and we get to work selecting the absolute best and most authentic Mexican products for you to enjoy. We then package them and ship them right to your doorstep!
Yes, our products are enjoyed at all corners of the world.
Shipping is calculated based on your address at checkout.
Yes, we ship worldwide and to all APO / FPO addresses. Our products are enjoyed at all corners of the world.
Once a package departs our warehouse, you can expect delivery in 1-5 days depending on your distance from California. For international orders, shipping can take longer due to customs clearance and other factors out of our control.
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Due to the nature of the types of products we sell, we do not offer refunds. All sales are final.
Before initiating a chargeback with your bank, please contact us and give us adequate response time to process and handle your request.